Privacy Policy & Security

At Heritage Windows, we value your privacy and are committed to protecting the information you share with us through our website, forms, communications, and services. When you contact us, request an estimate, submit information through our website, or interact with our team, we may collect personal information such as your name, phone number, email address, property address, and details related to your window or door project. This information helps us provide estimate ranges, schedule consultations, communicate about your project, improve our services, and create a better overall customer experience.

​

Our website may also collect certain non-personal information automatically through cookies, analytics tools, and advertising technologies. This may include browser type, device information, pages visited, interactions with our website, and general usage data. We use this information to improve website performance, better understand customer needs, and provide relevant advertising and marketing communications.

​

By submitting your information through our website or other communication channels, you consent to being contacted by Heritage Windows through phone calls, emails, and text messages regarding your inquiry, estimate request, appointments, project updates, promotions, or other marketing communications. Message and data rates may apply. Consent to receive marketing communications is not a condition of purchase, and you may opt out of marketing emails or text messages at any time by following the unsubscribe instructions included in the communication or by replying STOP to text messages.

​

Any estimate ranges or pricing information provided through our website are preliminary estimates only and may vary based on product selections, measurements, installation conditions, labor requirements, and in-person consultation. Final pricing will be confirmed during the project evaluation process.

​

Heritage Windows does not sell your personal information to third parties. We may share information with trusted service providers, software platforms, or business partners that help us operate our website, manage customer relationships, schedule appointments, send communications, process marketing campaigns, or improve our services. These third parties are only given access to the information necessary to perform those functions.

​

We take reasonable administrative, technical, and organizational measures to help protect the information you provide to us. While no online transmission or storage system can be guaranteed completely secure, we work to maintain appropriate safeguards designed to protect customer information.

​

If you would like to update your information, opt out of communications, or contact us regarding privacy-related concerns, please reach out to Heritage Windows using the contact information provided on our website.

This Privacy Policy may be updated periodically to reflect changes in our services, website features, communication practices, or legal requirements. Continued use of our website constitutes acceptance of any updated policy.